9 Comments
User's avatar
Matt Jones's avatar

I think it’s far worse as a user experience than it was 10 years ago

Angsana Anderson's avatar

I heard the user experience deteriorated a lot ever since they moved from hearts to batteries. It’s almost impossible to learn seriously now.

Matt Jones's avatar

Yes and they totally changed the structures of the lessons too… It’s now all clickbait and totally useless for actually learning anything

Angsana Anderson's avatar

Thanks for sharing your insights on DUOL!

Matt Jones's avatar

Yes and they totally changed the structures of the lessons too

It’s now all clickbait and totally

The Inside Analyst's avatar

Great read! I share your concerns regarding the AI resistance of the business model. Predicting the future here is very difficult which is why I rely on the financials.

I recently looked at DUOL applying my Financial X-Ray methodology that translates financials into visible fair value and found that margins, cash flow and capital efficiency are strong while only growth is normalizing. I see the stock trading below its fair value.

I, Bayes's avatar

I think DUO's gamified experience is a weaker moat than it used to be. Yes, it exploits the fundamental human tendencies, but people are adapting and the gamification efficiency is fading naturally. I can't quantify that, but the number of notifications any app has to compete with is growing every year.

The Value Desk's avatar

I don’t think bookings have decreased because of user engagement has slown down, but due to the strategy they announced in Q1.

From the Q4 ‘25 shareholders letter: “[…]Less friction: Up until now, the main way we’ve increased bookings per user is by adding small

amounts of friction to encourage more people to subscribe, for example by increasing ad load or

subscription upsells. Unfortunately, we believe that this extra friction is part of the reason our DAU

growth has slowed, so we’ve decided to prioritize user growth over monetization. To quantify this

tradeoff, we estimate we’re investing more than $50M of foregone bookings from friction (or about 5

points of year-over-year bookings growth) into the free user experience to drive word of mouth and user growth.[…]’

So in my opinion the decrease in bookings is part of their strategy, to renounce to monetization in favor of DAU growth.

I’d be happy to hear your opinion!

Angsana Anderson's avatar

The Value Desk, thanks for sharing and sorry for only seeing your comment now.

As you said, historically, DUOL has been able to grow bookings by increasing ad load, etc. This is no longer that effective.

Did management explain further why this is no longer as effective?

I suspect bookings decreased because users have more alternatives now.

I see the decline in user engagement as a early warning sign of the mounting competitive pressure.